Shipping and Delivery

All our transactions are subject to the General Conditions of the Metaalunie. 

Article 5: Delivery time/implementation period

5.1. Delivery times or implementation periods specified are indicative.

5.2. The delivery time or implementation period only commences once an agreement has been reached on all commercial and technical details, once all the information, including final and approved drawings and the like, is in the possession of the Contractor, the agreed payment (or instalment) has been received, and the other conditions for the contract have been met.

5.3. If:

a. there are circumstances other than those known to the Contractor at the time it set the delivery period or implementation period, the delivery period or implementation period may be extended by the time the Contractor needs – taking into account its planning – to implement the contract under these circumstances;

b. there are contract extras, the delivery period or implementation period may be extended by the time the Contractor needs – taking into account its planning – to have the materials and parts delivered and to carry out the contract extras;

c. the Contractor suspends its obligations, the delivery period or implementation period may be extended by the time the Contractor needs – taking into account its planning – to implement the contract after the reason for the suspension no longer applies. Unless the Client has evidence to the contrary, the duration of the extension of the delivery period or implementation period is presumed to be necessary and to be the result of a situation as referred to above in a to c.

5.4. The Client is obliged to pay all costs that the Contractor incurs or damages that the Contractor suffers as a result of a delay in the delivery or implementation period as stated in paragraph 3 of this article.

5.5. Under no circumstances does exceeding the agreed delivery or implementation period give the Client the right to compensation or to terminate the agreement. The Client indemnifies the Contractor against any third-party claims due to exceeding the delivery or implementation period

Article 6: Delivery and risk transfer

6.1. Delivery takes place when the Contractor, at its business location, makes the good available to the Client and has informed the Client that the good is at its disposal. From that time onwards, the Client bears the risk of the good in terms of storage, loading, transport and unloading among others.

6.2. The Client and the Contractor may agree that the Contractor will be responsible for the transport. In that case too, the Client bears the risk of, inter alia, storage, loading, transport and unloading. The Client can insure itself against these risks.

6.3. If a good is exchanged and the Client retains the good to be exchanged pending delivery of the new good, the risk of the good to be exchanged remains with the Client until the time that it hands over the good to the Contractor. If the Client is unable to deliver the good to be exchanged in the condition in which it was when the agreement was concluded, the Contractor may terminate the agreement.

Download here all the General Conditions of the Metaalunie

Additional shipping and delivery conditions

1. All our products, with the exception of: Luneta-, Esco-, Lustor- and FanPro products are delivered from our stock in Waddinxveen.
   
   
2. The customer is obliged to check the delivered goods for defects within five (5) calendar days of their delivery. The customer must notify ENLUSE of any defects established on delivery in writing and within 5 days of their being established, in the absence of which ENLUSE will not be obliged to pay compensation for damages and costs, compliance, repair and also on penalty of forfeiture of the right of the Customer to dissolution, suspension, compensation or setoff.
   
   
3. ENLUSE reserves the right to deliver in batches that will be invoiced separately.